Cart 0

Lady & the hound




about Us

'Lady & the Hound' is a tailored Canine Care and Coaching service providing puppy classes and private 1-2-1 dog training, home schooling, Dog First Aid courses and nutritional advice. We also sell a variety of carefully chosen pet products and training aids available to purchase in our very own online ‘Dog Shop’.

Founded by Imogen Haley after she became a dog owner herself, the business aims to help owners raise and coach their dogs to become well adjusted pets in an environment which feels safe and friendly to both dog and owner. We believe it is important for us to work in partnership with you and your dog in a kind and positive way and to achieve this we use only 'reward based' training methods.

Imogen lives in Walton-on-Thames with her two dogs Albert and Rita and is a certified trainer with Puppy School UK and Raw Advisor for Natures Menu. ‘Lady & the Hound’ is fully insured and an accredited member of the 'National Association of Registered Pet Sitters' (NarpsUK).

We are based in Surrey, covering all locations as well as SW London postcodes. Our Puppy Schools are located in TW10, TW12 and KT12.



“Introducing some of our special LATH pack members who we’ve had the pleasure to help coach and care for…”


We work in partnership with Natures Menu - has your pet tried our super healthy range of food and treats? Making sure your dog gets a balanced and nutritious diet is key to improving their cognitive development and will also help to develop focus and learning retention whilst your dog is in training with us.

Click the logo below and use discount code HALESW11 at checkout to receive £15.00 and free delivery off your first order! Visit our online SHOP for our recommended products.

Canine coaching

For your Puppy

puppy school

£150.00 for 6 week course



October 13th - 12:00

November 10th - 13:15

December 22nd - 12:00


November 11th - 18:30

January 6th - 18:30


November 9th - 11:00

December 21st - 11:00

COURSE content:

Puppy School is a set of six puppy training classes lasting one hour each week and is a dedicated course designed to give puppies and their owners a well rounded start to dog training and socialisation.

Classes are open to all vaccinated puppies up to 20 weeks old and are fun as well as educational. We encourage all the family to join us in class, and welcome children especially.

Training includes:

  • Come when called

  • Sit/lie down and stand - on command

  • Walk on a loose lead without pulling

  • Settle

  • Wait

  • Leave it

  • Sit when being greeted without jumping up

  • Stop play biting

  • Be accepting of people around food bowls, bones, toys and chews

  • Socialisation

  • Manners

New Puppy Home Visit

£75.00 per 1 hour session

Have you just bought your new puppy home or are you about to collect them?

It’s an exciting time but we understand that it can also be a daunting time during which you may need some support and guidance on how to best transition your puppy into their new home life.

We come to your home at a time to suit you and cover anything you wish to seek advice on, awell as the below essentials:

  • Puppy’s first night

  • Crate training

  • Separation anxiety

  • House training

  • Play biting/chewing

  • Dietary advice

  • Pre-class puppy training

  • Walking your puppy for the first time

  • Socialisation

  • Introducing puppy to babies and children correctly

  • Buying appropriate toys and how to use them without hurting your puppy

We fit around your schedule - just tell us when a convenient day/time for us to visit is and we’ll do the rest! Click on the ‘Contact Us’ button below to book your consultation.


Private puppy training

£200.00 for 4 week course

We are able to provide private 1:1 training for owners and their dogs who feel that group classes might not be for them. Or perhaps your puppy has just missed our 20 week maximum age limit for classes?

Our 1:1 sessions are tailored to the needs of you and your puppy and we cover exactly the same training as we do in our Puppy School classes, but over a more intensive period of 4 weeks. Our methods are ‘reward based’ and we train in a positive way which makes learning fun - and hence far more achievable for your puppy.

The whole family is encouraged to take part in these sessions and we are happy for friends to join in too - just let us know before each session who to expect at training so we can plan for this.

We come to your home and can train in local areas such as your favourite park or walking area.

Please enquire about our private puppy training programmes or ad-hoc sessions by clicking the ‘Contact Us’ button below.


Canine coaching for you and your dog


£150.00 for 6 week course

Next course:

December 8th: 14:30 -15:30

Puppy School Richmond, The Village Hall, Bute Avenue, Petersham, TW10 7AX.

Course Content:

Our ‘Juniors’ training course is open to all Puppy School graduates as well as new dogs from the age of six months and upwards.

This course is designed to help cement previous learning with us so if your dog has not yet had any training at all, we may ask to come and assess them in a 1:1 first so we can make the correct training recommendations.

Training includes:

  • Advanced recall - in and out of sight of owner

  • Advanced heelwork - on and off lead

  • Focus work with distractions and distance

  • Stay/wait whilst owner leaves the room

  • Place training (go to bed)

  • Road safety

  • Doggy manners

  • Desensitisation to things around the home

  • Interactive play for adolescent dogs

  • Brain games

  • Tricks

  • And more!

Courses are six weeks long and are fun for all the family!

To Book on to our next Juniors course, please click on the button below:

Private Training

£50.00 per 1 hour session

Private 1-2-1 training can be booked by the hour or in multiple sessions.

We are flexible about the days and times which you and your dog wish to train and will do or best to work around your schedule when possible.

If we have not met you and your dog before, we can come to your home for an initial consultation and from here we are able to recommend a tailored training schedule to suit the individual needs of your dog.*

Once we’ve assessed your dog, we will tailor an individual training programme to their needs and work alongside you to help achieve these goals.

The types of training and behavioural areas we can help with privately include:

  • Follow on training (post puppy school)

  • Heelwork (walking nicely on lead)

  • Recall

  • Separation anxiety

  • Reactivity (barking and lunging when on lead)

  • Desensitisation training (overcoming fears)

  • Clicker training

  • Interactive play techniques to help cement learning

  • And more!

* If we think after our initial consultation that your dog may benefit from seeing an Animal Behaviourist, we are also able to refer you to a speciaist in this field.

To book an appointment with us for private dog training, please click on the button below.

Dog First Aid

£49.50 for an afternoon course


February 1st 2020 at 12-4pm,

Puppy School Hampton, All Saints’ Church,The avenue, Hampton, TW12 3RG

Course Content:

Our Dog First Aid classes are presented by a registered Veterinary surgeon and are held in a single afternoon. The course is open to all dog lovers - from owners, dog walkers, dog trainers, handlers, rescue workers and all other industry professionals who may also need to renew their certification.

What Will You Learn?

  • How to examine a dog correctly and safely

  • Scene assessment – keeping yourself safe whilst helping the dog

  • What a Dog First Aiders Role is – what you can and can’t do

  • Canine CPR – NOT the same as with a human!

  • How to act if a dog starts choking

  • Dog Fights – how do you split up two dogs wanting to kill each other??

  • Different Types of Bleeds and what to do

  • Drowning Dogs – when can they drown and how to react

  • Which burns to treat and how

  • Heat stroke – a killer

  • Road Traffic Accidents

  • Eye Injuries

  • And more!

All attendees will receive a certificate on completion of the course which is valid for three years.

Areas we cover

If your area is not listed below, then please still contact us and we will try and accommodate you or refer you to someone who is more local to where you live.

Richmond, ham, petersham, North Sheen, Hampton, hampton Hill, Fulwell, twickenham, teddington, Kingston-upon-thames, walton-on-thames, hersham, sunbury-on-thames, shepperton, weybridge, esher, west molesey, east molesey, molesey, Thames Ditton.

Dog Training schools

Puppy School Richmond

The Village Hall, Bute Avenue, Petersham, TW10 7AX

Telephone: 07725 822397


Puppy School Hampton

All Saints’ Church, The Avenue, Hampton, TW12 3RG

Telephone: 07725 822397


Puppy School Walton

1st Vikings Walton Sea Scouts Hut, Felix Road, Walton-on-Thames, KT12 2SN

Telephone: 07725 822397





You can contact Imogen directly on:


mobile +44(0) 7725 822397

Or why not use the form below to provide us with a bit more information about your dog's individual needs.

Address *