Lady & the hound




about Us


'Lady & the Hound' is a tailored Canine Care and Coaching service providing puppy classes and private 1-2-1 dog training, dog day care and dog recreation.

Founded by Imogen Haley after she became a dog owner herself, the business aims to help owners raise and coach their dogs to become well adjusted pets in an environment which feels safe and friendly to both dog and owner. We believe it is important for us to work in partnership with you and your dog in a kind and constructive way and to achieve this we use only 'reward based training' methods.

Imogen is a certified trainer with Puppy School UK and is a fully insured and accredited member of the 'National Association of Registered Pet Sitters' (NarpsUK).

'Lady & the Hound' is based in Surrey, covering all areas as well as SW London postcodes. Our Puppy School courses are currently run in TW1, TW2, TW10, TW11 and TW12.



Canine Care


Doggy Day Care

We provide a collection and drop-off service in our insured pet taxi which is fitted with industry regulated dog seat belts.

Day care pick-ups are from 9am until 11am and drop-offs are between 4pm and 6pm. An average day care day with us is between 6 to 8 hours long depending on our weekly schedule.

Day care credits can be purchased in advance in weekly or monthly packages as per the below:

1 day = £35.00

5 days = £150.00 (£30 a day)

20 days = £500.00 (£25 a day)

Please note that there is a £10.00 daily surcharge at weekends and during bank holidays.

To make a doggy day care booking, please click on the Canine Care Booking Form below.


Dog Boarding

We welcome your dog to spend anything from the odd night with us to extended stays and whilst here, they will become part of the family.

You will receive regular updates during your dog’s stay with us and we also use social media to help with this whilst you are travelling.

Boarding lasts for 24 hours and credits can be purchased in advance as per the below:

1 night = £40.00

5 nights = £180.00 (£36 a night)

20 nights = £640.00 (£32 a night)

Please note that there is a £10 surcharge at weekends and during bank holidays.

To make a DOG BOARDING booking, please click on the Canine Care Booking Form below.


Dog Walking

We have a team of dedicated and experienced walkers who are available to walk your dog or simply visit them at home to check in on them and to keep them company.

Our walkers are all insured and never walk more than three dogs at any one time. Your dog will be matched with other suitable dogs for their walk so they can happily play and bond with their other walking pals without feeling intimidated and overwhelmed.

Hourly walks cost £15.00 and this includes pick-up and drop-off time.

Please contact us directly to discuss your dog’s individual walking needs.

To enquire about Dog walking, please click on the Canine Care Booking Form below.

Canine coaching

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PuppY School

£150.00 for 6 week course

Puppy School is a set of six puppy training classes lasting one hour each week and is a dedicated course designed to give puppies and their owners a well rounded start to dog training and socialisation.

Classes are open to all vaccinated puppies up to 20 weeks old and are fun as well as educational. We encourage all the family to join us in class, and welcome children especially.

Training includes:

  • Come when called

  • Sit/lie down and stand - on command

  • Walk on a loose lead without pulling

  • Settle

  • Wait

  • Leave it

  • Sit when being greeted without jumping up

  • Stop play biting

  • Be accepting of people around food bowls, bones, toys and chews

  • Socialisation

  • Manners

New courses start every 4 weeks on Tuesdays and Sundays. Please click on the button below for upcoming course dates/times and to book.


Private Training

£50.00 per 1 hour session

Private 1-2-1 training can be booked by the hour or as multiple sessions. If we have not met you and your dog before, we can come to your home for an initial consultation and from here we are able to recommend a tailored training schedule to suit the individual needs of your dog.*

Our ‘Junior’ 1-2-1 training sessions are particularly popular with Puppy School graduates who may want to continue training at a more advanced level.

The types of training we can provide help with include:

  • Private puppy training

  • Follow on training for ‘Juniors’

  • Socialisation

  • Canine enrichment

  • Separation anxiety

  • Desensitisation training (overcoming fears)

  • Clicker training

  • Recall

  • Walking to heel

*If we feel it appropriate after our initial consultation, we are also able to refer any specific behaviourial training needs on to speacialists whom we work closely with.

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Dog First Aid

£49.50 for an afternoon course

Our Dog First Aid classes are presented by registered veterinary surgeons and are held in a single afternoon. The course is open to everyone from pet owners, dog walkers, dog trainers, handlers or rescue workers.

What Will You Learn?

  • How to examine a dog correctly and safely

  • Scene assessment – keeping yourself safe whilst helping the dog

  • What a Dog First Aiders Role is – what you can and can’t do

  • Canine CPR – NOT the same as with a human!

  • How to act if a dog starts choking

  • Dog Fights – how do you split up two dogs wanting to kill each other??

  • Different Types of Bleeds and what to do

  • Drowning Dogs – when can they drown and how to react

  • Which burns to treat and how

  • Heat stroke – a killer

  • Road Traffic Accidents

  • Eye Injuries

All attendees will receive a certificate on completion of the course which is valid for three years.





Please contact Imogen directly on:


mobile +44(0) 7725 822397

Or feel free to use the form below to provide us with a bit more information about your dog's individual needs.